Online Banking and Mobile Enrollment

Before you begin the enrollment process, we recommend that you have your account information accessible, which can be found in your new account packet.

View this useful video or scroll down for a step by step instructions on how to enroll in Oakworth’s online banking.

Step 1: 

  • Click the “Client Login” button at the top right of the home page.
  • Next, you will see a login screen.
  • At the bottom of this login screen, you will click “Enroll”.

Step 2: 

  • You will be prompted to accept the Electronic Disclosure Consent Statement.
  • And the Internet Banking and Bill Payment Agreement.
  • To agree, select the Box in the lower right-hand corner then click “I Agree.”
  • A message may be displayed letting you know that you must have an account to register for Online Banking.

Step 3: 

  • You will be prompted to complete the Online Internet Banking Enrollment Form.
  • Please be sure the information entered matches your Oakworth account.

Step 4:

  • At the bottom of the enrollment page, you will be asked to select three security questions and enter their answers.
  • These will be needed to reset a forgotten password in the future.
  • Click “I’m not a robot.”
  • Click “Continue.”

Step 5:

  • You should see a listing of your accounts.
  • You will need to enter a “nickname” for each account (e.g. John’s Savings Acct.)
  • If you would like an eligible account to have Billpay services, select the Billpay checkmark at the far right of that account.
  • Once you have confirmed everything is correct on this page, please click the “Continue” button.

Step 6:

  • You will then be taken to page 3 of 3 with a thank you message for completing the enrollment.
  • To log in to your accounts, click the “click here” button.

Step 7:

  • The next screen will be a log in screen where you can now access your accounts with the newly created Access ID and Passcode.

Oakworth Mobile App Enrollment

Step 1:

  • Establish an Online Banking account and credentials at Oakworth.com (previous steps).

Step 2:

  • On your mobile device, download the Oakworth Capital Bank from the Apple App Store or Google Play.
  • Once downloaded, open the Oakworth app.
  • Enter the Access ID and Passcode that matches your Online Banking account.

Step 3:

  • When logging in for the first time, you may be asked to accept user terms and conditions. You will also be asked to answer one of your security questions for the safety and security of your account.
  • Please note that if you enter incorrectly three times or more, it will lock you out of Online Banking. You will need to reach out to Oakworth Solutions Group for support to get back in.

Step 4:

  • The login process is now complete and you should be able to view your accounts from within the mobile app.
If you’re having trouble, please contact our Solutions Group at (205) 263-4700.