Client Reviews

What our clients think of us!

The following comments were submitted by our clients when asked to provide feedback on their experience. Initially clients were asked this question: On a scale of 1-10, how likely are you to refer a friend or colleague to Oakworth Capital Bank?

In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Average rating: 9.8 out of 10 based on 2244 total ratings

10/10June 15, 2022

What do you like about our products and services?

Personal service. The account managers are actively watching my accounts and calling me proactively for issues. Very easy to deal with.

10/10June 9, 2022

What do you like about our products and services?

great

9/10June 9, 2022

What do you like about our products and services?

Personal service

10/10June 2, 2022

What do you like about our products and services?

personal service

10/10June 2, 2022

What do you like about our products and services?

The personal touch and knowledge that the personnel know me.

10/10June 2, 2022

What do you like about our products and services?

The personalized service

10/10June 2, 2022

What do you like about our products and services?

Kate Merriweather and her team are amazing. Very supportive and responsive.

10/10June 2, 2022

What do you like about our products and services?

Amazing service!

10/10June 2, 2022

What do you like about our products and services?

The people who work there and take care of their customers!

10/10June 2, 2022

What do you like about our products and services?

Personal care

10/10June 2, 2022

What do you like about our products and services?

The people

10/10June 2, 2022

What do you like about our products and services?

You get a very personal touch

10/10June 2, 2022

What do you like about our products and services?

Great personal service!

10/10June 2, 2022

What do you like about our products and services?

Extremely responsive and super easy to work with. In this day and age of banking apps and online transactions, the folks at Oakworth make it such that you want to have a relationship with them. They're great and I'm very grateful for their support as I begin my new business.

10/10June 2, 2022

What do you like about our products and services?

“Enjoy Every Sandwich” Warren Zevon 2002

10/10June 2, 2022

What do you like about our products and services?

Great personal service

10/10May 21, 2022

What do you like about our products and services?

I work with Oakworth personally and professionally and they provide the best service of any bank I have ever worked with.

10/10May 13, 2022

What do you like about our products and services?

Patrick Ladd is excellent at communicating and delivering.

10/10May 12, 2022

What do you like about our products and services?

Very professional and have a great organization.

10/10May 12, 2022

What do you like about our products and services?

Personal service, good technology, no ATM charge.

10/10May 12, 2022

What do you like about our products and services?

Individualized support.

10/10May 5, 2022

What do you like about our products and services?

Personal service

10/10May 5, 2022

What do you like about our products and services?

I would love to have an app for emoney.

10/10May 5, 2022

What do you like about our products and services?

The one on one personal service. Kim Pratt is so awesome and always is ready to assist me. Very kind and a joy to do business with.

10/10May 4, 2022

What do you like about our products and services?

Making mobile deposits!!!

10/10May 4, 2022

What do you like about our products and services?

So easy to navigate! Love the mobile Che k deposits!

10/10May 4, 2022

What do you like about our products and services?

The service of the people behind the products

10/10May 4, 2022

What do you like about our products and services?

Customer centered and service focused. You’ve created a completely loyal customer. I encourage all friends in your target market to band at Oakworth.

10/10May 4, 2022

What do you like about our products and services?

Grant Morgan does an excellent job with my accounts

10/10April 16, 2022

What do you like about our products and services?

Prompt responsive friendly personal and ighly professional. You can’t do better.

10/10April 15, 2022

What do you like about our products and services?

Service is outstanding and they have quality people!

10/10April 15, 2022

What do you like about our products and services?

everything. personal banking service, fast response time, ease of use.

10/10April 15, 2022

What do you like about our products and services?

I am already familiar.

10/10April 15, 2022

What do you like about our products and services?

You keep my son-in-law employed................

10/10April 8, 2022

What do you like about our products and services?

Excellent service delivered by professional and competent folks who care about me.

10/10April 8, 2022

What do you like about our products and services?

Personable attentive service. Easy to deal with.

10/10April 8, 2022

What do you like about our products and services?

Love oakworth! So glad they gave me my loan.

9/10April 8, 2022

What do you like about our products and services?

The bank's attention to personal interaction is especially important to me; I am not very well versed in technology and the ability to get paper statements and help from personnel is particularly valuable.

10/10April 8, 2022

What do you like about our products and services?

Bank associates

10/10April 8, 2022

What do you like about our products and services?

Jennifer Wilson is very helpful

10/10April 8, 2022

What do you like about our products and services?

The People!

10/10April 4, 2022

What do you like about our products and services?

We love the personal feel!

10/10March 23, 2022

What do you like about our products and services?

Great service and their people make all the difference!

10/10March 18, 2022

What do you like about our products and services?

Good people and tech!

10/10March 17, 2022

What do you like about our products and services?

The bank has brilliant minds that work to protect and increase the value of the investments of their clientele. Every employee that I have worked with has been helpful and friendly. I have been made to feel that I am important client and my business is important to them. I feel confident that my money is in the right place. With the online services and walk-in possibilities, Oakworth has made banking easy and my relationship with them has made my financial future less stressful.

10/10March 17, 2022

What do you like about our products and services?

I am a new Oakworth client absolutely love it. Michael Mims and Mike Harris are incredible to work with!

10/10March 17, 2022

What do you like about our products and services?

Friendly environment and eager to help

10/10March 16, 2022

What do you like about our products and services?

Bank personnel are very responsive to customer needs

10/10March 16, 2022

What do you like about our products and services?

Great people. Great Service!

10/10March 16, 2022

What do you like about our products and services?

Everything

10/10March 16, 2022

What do you like about our products and services?

You offer all the products of a large bank. Including Wealth Management but still provide personal service when needed

10/10March 16, 2022

What do you like about our products and services?

Professional and courteous, and most of all, effective.

10/10March 16, 2022

What do you like about our products and services?

My company and my family enjoy the hands on service. It has been far better than any bank we have used in the past.

10/10March 16, 2022

What do you like about our products and services?

Oakworth Capital provides fantastic customer service! Their team is always friendly and happy to help us with our needs.

10/10February 10, 2022

What do you like about our products and services?

in a word-Friendly!

10/10February 10, 2022

What do you like about our products and services?

Outstanding people delivering a phenomenal customer experience.

10/10February 10, 2022

What do you like about our products and services?

Everyone is helpful. When you call you get a person

10/10February 3, 2022

What do you like about our products and services?

one on one service, quick access and responsiveness.

10/10February 3, 2022

What do you like about our products and services?

Very personable and friendly from day 1

10/10February 3, 2022

What do you like about our products and services?

Polite and helpful service.

10/10February 3, 2022

What do you like about our products and services?

Smart, sophisticated products. Personalized solutions delivered with a true customer service attitude.

9/10February 3, 2022

What do you like about our products and services?

The service.

10/10February 3, 2022

What do you like about our products and services?

Attention to detail and availability with the personal touch. Best banking experience we’ve had.

10/10February 3, 2022

What do you like about our products and services?

Oakworth provides true personalized service without the sense that I'm being sold something every time I turn around. Great people. Doing great things. What a bank should be.

10/10February 3, 2022

What do you like about our products and services?

Personable service. Thoughtful money management. Easy access both electronically and personally. Great support, individualized to the client.

10/10February 3, 2022

What do you like about our products and services?

I appreciate the service I get personally

10/10February 3, 2022

What do you like about our products and services?

Customer service

10/10February 3, 2022

What do you like about our products and services?

The transition to Oakworth has been great so far. We could not have asked for a better team. Alice and Monica have helped take care of any issues that we have had while making this transition from our previous bank. The best part of all this is that everything works. The app is great. Easy mobile deposits. No surprises. No hidden fees. We look forward to banking with Oakworth for years to come.

7/10February 3, 2022

What could we do to improve?

NOthing all good

10/10January 18, 2022

What do you like about our products and services?

The personal customer service.

10/10January 18, 2022

What do you like about our products and services?

Consistency

10/10January 18, 2022

What do you like about our products and services?

Personal touch

10/10January 18, 2022

What do you like about our products and services?

Personal service, no hold times

10/10January 14, 2022

What do you like about our products and services?

Online and app banking

10/10January 14, 2022

What do you like about our products and services?

personal attention

10/10January 12, 2022

What do you like about our products and services?

People, investment philosophy and approach.

10/10January 12, 2022

What do you like about our products and services?

Personal touch. Staff really seems to enjoy their jobs, and are professional while being friendly.

10/10January 11, 2022

What do you like about our products and services?

Michael Mims is the best.

10/10January 11, 2022

What do you like about our products and services?

I am Oakworth's Biggest Fan

10/10January 11, 2022

What do you like about our products and services?

VERY helpful! Extremely device oriented and accommodating. I feel like they work hard to create an atmosphere of trust and personalized service. I feel highly valued and well taken care of!

10/10January 11, 2022

What do you like about our products and services?

We love banking with Oakworth. Everyone is extremely responsive and helpful, and we enjoy feeling like we are getting personalized attention. Monica Burrage offering to bring money out to my car so I didn’t have to bring three small children into the bank lobby during a pandemic was over and above what we ever could have expected, and our HELOC loan from Oakworth for our new home was one the easiest parts of buying our new house (especially when everything else with the move wasn’t easy). Monica and Alice Womack were invaluable throughout the entire process. Moving from Wells Fargo to Oakworth has been one of the best decisions we have made.

10/10January 11, 2022

What do you like about our products and services?

The people I deal with are incredible. So professional and nice.

10/10January 11, 2022

What do you like about our products and services?

Very personalized service coupled with best in class expertise.

10/10January 11, 2022

What do you like about our products and services?

always good to work with

10/10January 1, 2022

What do you like about our products and services?

Personal service

10/10December 27, 2021

What do you like about our products and services?

EVERYTHING! Great People providing Great Service! What more can you ask for???!!!

10/10December 27, 2021

What do you like about our products and services?

Quick personal action on any banking request- that service means a lot. Also, technology is very good On the wealth management side returns are good and management is sound. I would like to see more diversity in investment options. There seem to be many things changing in the investment choices today. We should take more advantage of that.

10/10December 27, 2021

What do you like about our products and services?

The customer service is 2nd to none.

10/10December 27, 2021

What do you like about our products and services?

You listen and will not rest until a problem is fixed or a solution is found.

10/10December 21, 2021

What do you like about our products and services?

Personal service. Very rapid response to my requests and needs.

10/10December 21, 2021

What do you like about our products and services?

Personal attention when needed and easy digital access for day to day activities. Available expertise when needed.

10/10December 21, 2021

What do you like about our products and services?

Personal attention from everyone

10/10December 20, 2021

What do you like about our products and services?

Kim Pratt! Always available to help! Especially for me, not so technically savvy! So patient!

10/10December 20, 2021

What do you like about our products and services?

Honesty. Products and services are kinda commodities in my mind. An honest banker however is not. I feel like I get the best offer every time I work with my banker and that level of honesty makes me a very faithful customer.

10/10December 20, 2021

What do you like about our products and services?

the people

10/10December 20, 2021

What do you like about our products and services?

I like everything about Oakworth. From customer service, to my personal banker Edward Elliott, to my wealth management guys, Luke Fargason & Adam Kirklin. I could not ask for more for a TOTAL banking experience. Also, the App is fantastic!

10/10December 20, 2021

What do you like about our products and services?

Oakworth provides a level of service that is unmatched. I know that if I ever have a need it will be quickly and professionally handled.

10/10November 16, 2021

What do you like about our products and services?

One word to describe Oakworth: Flawless. They provide excellent, immediate, and personal response (if needed) in ALL areas from digital technical services to in person understanding and accommodation of complicated banking transactions. My job requires executing bank transactions on behalf of clients at the banks of their choice, thus I have experienced interaction with no less than 7 different banks in person, online, and via mobile app. Oakworth far surpasses all other banks in areas of ease of personal banking - with a real live person - easy to reach on the phone and not having to navigate an automated recorded message maze. Oakworth's online platform is easiest to use, and their mobile platform is the absolute best. Oakworth is constantly forward thinking and continually improving their digital transaction capabilities without compromise user friendly (easy to navigate), reliability, and security. As a person who spends many hours online with many banks, a bonus is Oakworths mobile and internet graphics are top notch in being most visually appealing. For any new client, I always recommend Oakworth and I encourage moving existing accounts to Oakworth if client is willing. Frankly I cannot think of 1 complaint I have against Oakworth Bank. And this is comparing to their similar sized competition as well as those super large international brand banks that are so corporate that clients are lost in service.

10/10November 16, 2021

What do you like about our products and services?

The absolute best customer service.

10/10November 10, 2021

What do you like about our products and services?

Customer service

10/10November 9, 2021

What do you like about our products and services?

Service level is unmatched in the industry. Very personal touch. Products are tailored to our needs, banking and investing doesnt get any mopre professional than this. High quality team, high quality talent.

10/10November 9, 2021

What do you like about our products and services?

Personal aspect

9/10November 9, 2021

What do you like about our products and services?

Reliability and availability

10/10November 9, 2021

What do you like about our products and services?

Jim Williams, Kim Pratt and Monica

10/10November 9, 2021

What do you like about our products and services?

I am an associate and currently only have an employee checking account. But the people are friendly, curious, kind, cheerful, and always willing to go above and beyond.

10/10November 9, 2021

What do you like about our products and services?

Current with technology and very personable staff and leadership.

10/10October 11, 2021

What do you like about our products and services?

Good

10/10October 11, 2021

What do you like about our products and services?

The people, knowledgeable, quick to help, Happy, !

10/10October 11, 2021

What do you like about our products and services?

I believe the Oakworth team and their commitment to customer service makes all the difference.

10/10October 11, 2021

What do you like about our products and services?

OC is responsive , professional and easy to deal with,

10/10October 11, 2021

What do you like about our products and services?

Great customer service!

0/10October 11, 2021

How did we disappoint you and what can we do to make things right?

Too many emails

10/10October 7, 2021

What do you like about our products and services?

The best relationship building bank I have encountered in 20 years of commercial banking. That matters as much as anything else when it comes to a bank.

10/10October 7, 2021

What do you like about our products and services?

Sam Harris

10/10October 6, 2021

What do you like about our products and services?

Great people. Glenn and Kevin are really great.

10/10October 5, 2021

What do you like about our products and services?

White glove customer service for business and consumer banking. Alice Womack is amazing.

9/10October 5, 2021

What do you like about our products and services?

They made borrowing money as hassle free as possible

10/10October 4, 2021

What do you like about our products and services?

The relationship banking Great advice on investing They know you Genuine interest in your account Quick responses

10/10October 4, 2021

What do you like about our products and services?

Very friendly and helpful people that work there.

10/10October 4, 2021

What do you like about our products and services?

Everything

10/10October 4, 2021

What do you like about our products and services?

CONVENIENCE & SERVICE

10/10September 16, 2021

What do you like about our products and services?

When I call, a person answers the phone. Within one transfer, I am speaking to an actual person who is empowered to solve my problem. That was rare when Oakworth began and it is even more rare today.

10/10September 13, 2021

What do you like about our products and services?

Straightforward and easy to use

10/10September 10, 2021

What do you like about our products and services?

I love the extremely professional, but personal service for all of my requests.

10/10September 10, 2021

What do you like about our products and services?

Your people!

10/10September 10, 2021

What do you like about our products and services?

Customer service

10/10September 10, 2021

What do you like about our products and services?

Customer service and entire experience is unmatched

10/10September 9, 2021

What do you like about our products and services?

Easy customer service by email or phone when needed. No red tape. I usually prefer online coordination, but in banking, it can just be frustrating!

10/10September 9, 2021

What do you like about our products and services?

Friendly and personal service allowing us to expand our business. Our loan officer is always attentive to our requests.

10/10September 9, 2021

What do you like about our products and services?

Personal service and attention

10/10September 9, 2021

What do you like about our products and services?

Everything! Responsiveness, friendliness and agility.

10/10September 9, 2021

What do you like about our products and services?

The personal and immediate attention.

10/10September 9, 2021

What do you like about our products and services?

The personal attention.

10/10September 9, 2021

What do you like about our products and services?

Quickness to respond

10/10August 13, 2021

What do you like about our products and services?

Everyone goes the extra mile to help address any issues we have.

10/10August 13, 2021

What do you like about our products and services?

responsiveness, innovative solutions.

10/10August 13, 2021

What do you like about our products and services?

The customers service was very good, Jennifer help us and explain everything

10/10August 9, 2021

What do you like about our products and services?

Great personal service. Good online access.

10/10August 9, 2021

What do you like about our products and services?

Good service and invests in technology

10/10August 9, 2021

What do you like about our products and services?

Personal touch

10/10August 6, 2021

What do you like about our products and services?

Easy to use & excellent client service.

10/10August 6, 2021

What do you like about our products and services?

Excellent service

10/10August 6, 2021

What do you like about our products and services?

Friendly staff and wonderful service.

10/10August 6, 2021

What do you like about our products and services?

Professional & Super Courteous + 100% Focus on Client Needs

10/10July 22, 2021

What do you like about our products and services?

All of them . Very nice and friendly staff .

10/10July 22, 2021

What do you like about our products and services?

Customer service is over the top with Kevin!

2/10July 22, 2021

How did we disappoint you and what can we do to make things right?

Better technology

10/10July 22, 2021

What do you like about our products and services?

The app is easy to use and I like and trust my banker.

7/10July 22, 2021

What could we do to improve?

Oakworth does a great job of explaining there process and how they handle things. I would like to see a more hands on approach with handling of stocks bonds,etc. in terms of oakworth moving and investing money as opposed to client making those. Other than that all of their recommendations have been great thus far. Look forward to building a strong relationship with them for a long time!

10/10July 22, 2021

What do you like about our products and services?

I can eat 50 eggs

10/10July 22, 2021

What do you like about our products and services?

Both are excellent.

10/10July 22, 2021

What do you like about our products and services?

I love the personalized service and ease of online banking. Very happy all the way around.

10/10July 19, 2021

What do you like about our products and services?

Helpful people at all levels of your bank.

10/10July 16, 2021

What do you like about our products and services?

Friendly personal service and very transparent approach to money management with good returns.

10/10July 16, 2021

What do you like about our products and services?

Easy

10/10July 15, 2021

What do you like about our products and services?

great customer service

10/10July 15, 2021

What do you like about our products and services?

The incredible people!!

10/10July 15, 2021

What do you like about our products and services?

Personal service!

10/10July 15, 2021

What do you like about our products and services?

Y’all gucci

10/10July 15, 2021

What do you like about our products and services?

A Grear team

10/10July 15, 2021

What do you like about our products and services?

Thoughtful, personalized service with prompt follow-up and excellent information.

10/10July 15, 2021

What do you like about our products and services?

The mobile app is very easy to use. All payments and transactions are processed quickly.

10/10June 23, 2021

What do you like about our products and services?

Great customer service

10/10June 23, 2021

What do you like about our products and services?

Oakworth comes to me.......I don't even need to visit a branch

10/10June 23, 2021

What do you like about our products and services?

excellent customer service

10/10June 23, 2021

What do you like about our products and services?

Great customer service, which is important to me. For business reasons, I have to have accounts with some other financial institutions as well. None of these other banks offer the kind of high-touch responsive customer service that Oakworth does.

10/10June 23, 2021

What do you like about our products and services?

Excellent service

10/10June 20, 2021

What do you like about our products and services?

Personal attention.

10/10June 19, 2021

What do you like about our products and services?

Great people with great service.

10/10June 19, 2021

What do you like about our products and services?

Very professional and personal customer service. If I have a problem it is so easy to phone my rep, Rebecca Collier. I know that she will solve whatever the issue is.

10/10June 18, 2021

What do you like about our products and services?

Personal service and product knowledge Mr. Ladd has provided!

10/10June 17, 2021

What do you like about our products and services?

Everyone I've met has been extremely helpful, attentive, and courteous. Financial reports are comprehensive, and well presented.

10/10June 17, 2021

What do you like about our products and services?

Good technology, personal service, good people.

10/10June 17, 2021

What do you like about our products and services?

Great service. Great folks.

10/10June 17, 2021

What do you like about our products and services?

Everything .

10/10June 16, 2021

What do you like about our products and services?

I love the personal aspect of Oakworth. No matter the problem - great or small - Oakworth helps you through it 100% of the way. They go above and beyond for customers and the staff are some of the nicest people who are gracious with their time no matter the client!

10/10June 16, 2021

What do you like about our products and services?

Edward Elliott is a great product and knows how to service

5/10June 16, 2021

How did we disappoint you and what can we do to make things right?

No follow up

10/10June 16, 2021

What do you like about our products and services?

Personal and attentive service. Great people

10/10June 16, 2021

What do you like about our products and services?

Personalized service, charitable giving, friendly employees!

10/10June 16, 2021

What do you like about our products and services?

I am very pleased with my relationship with Oakworth Capital.

10/10June 16, 2021

What do you like about our products and services?

The personal service you get from everyone.

10/10May 27, 2021

What do you like about our products and services?

We have been very happy with Oakworth Bank so far. The bank had better CD rates than other banks we talked with. We are planning to deposit some more money with y'all in the future.

10/10May 20, 2021

What do you like about our products and services?

Service is outstanding

10/10May 20, 2021

What do you like about our products and services?

Your customer service is outstanding.

10/10May 19, 2021

What do you like about our products and services?

Love universal ATM access. Love being able to call and talk to someone in person as if they are working at the family business down the street. I am a fan!

10/10April 2, 2021

What do you like about our products and services?

Personal service is unequalled.

10/10March 31, 2021

What do you like about our products and services?

The ease of doing business and the human touch

10/10March 25, 2021

What do you like about our products and services?

Always great communication and service!

10/10March 25, 2021

What do you like about our products and services?

All issues we have had were meet with immediate responses and very courteously. Keep up the great service.

10/10March 24, 2021

What do you like about our products and services?

Kate and the team are the best.

10/10March 24, 2021

What do you like about our products and services?

1. Very friendly personnel. 2. Responsive to questions and requests. 3. Easy to navigate website

9/10February 9, 2021

What do you like about our products and services?

high texas ratio rating

10/10February 9, 2021

What do you like about our products and services?

Oakworth takes a personal intterest in its clients; each interaction is handled with integrity, friendliness, and a genuine commitment to service.

10/10February 9, 2021

What do you like about our products and services?

Friendly and solution oriented.

10/10February 4, 2021

What do you like about our products and services?

Everyone has been a great help and so pleasant to talk with.

10/10February 4, 2021

What do you like about our products and services?

People

8/10February 3, 2021

What could we do to improve?

Have a simple step by step accounts program with a personal guide for your clientele. Most people with a good deal of $ and assets do not have the time nor patience to change banks. A compelling reason to change may occur but the hassle is a very unwelcome guest to their lives.

10/10February 3, 2021

What do you like about our products and services?

Such excellent customer service!

10/10February 2, 2021

What do you like about our products and services?

Exceptional customer service. Excellent care of people and all of the details.

10/10February 2, 2021

What do you like about our products and services?

ALL members of the Oakworth team are very professional, friendly and responsive to our banking needs. It is so nice to actually talk to someone rather than talking to a machine , which is the case with the larger institutions. Great customer service.

10/10February 2, 2021

What do you like about our products and services?

The customer service cannot be matched anywhere else. We are extremely happy we switched to Oakworth.

10/10February 2, 2021

What do you like about our products and services?

They are very easy to use and the associate service is exceptional.

10/10February 2, 2021

What do you like about our products and services?

Great products and services. Every thing I need.

10/10February 2, 2021

What do you like about our products and services?

I really appreciate how friendly and helpful the entire team at Oakworth is. They treat my wife and I like family every time we visit the bank. I would recommend Oakworth to anyone.

10/10January 19, 2021

What do you like about our products and services?

Very attentive and personalized customer service. I love having a name/number of someone who can help me!

10/10January 15, 2021

What do you like about our products and services?

I love the amount of personal attention I get as an Oakworth customer. I always feel like a VIP at Oakworth.

10/10January 11, 2021

What do you like about our products and services?

Customer Service Mobile deposits

10/10January 11, 2021

What do you like about our products and services?

Customer service

10/10January 11, 2021

What do you like about our products and services?

Incredible service.

10/10January 11, 2021

What do you like about our products and services?

People are the key. Servants hearts

10/10January 11, 2021

What do you like about our products and services?

quick, personal service. everyone makes it easy for me.

10/10January 11, 2021

What do you like about our products and services?

Services are professional, courteous, timely, and helpful. Internet service is great!

10/10January 11, 2021

What do you like about our products and services?

Great customer service and ease of use

10/10January 11, 2021

What do you like about our products and services?

Kate and Trent are awesome!!

10/10December 30, 2020

What do you like about our products and services?

Everyone is very helpful, pleasant, friendly, knowledgeable. It feels like concierge banking, though I am not wealthy. Just love it. Mary Payne Anderson

10/10December 9, 2020

What do you like about our products and services?

Everything. The website is truly a full-service website, I can do anything on it that I need to. The people working in the bank itself are responsive, knowledgeable, friendly, and they make a point to know me.The bank is easily accessible to me, because it’s right down the road from where I work. I like that the statements include copies of the checks and deposits. I have nothing to complain about with this bank.

10/10December 9, 2020

What do you like about our products and services?

High touch

8/10November 20, 2020

What could we do to improve?

Annoyed by computer system that doesn’t recognize aol

10/10November 20, 2020

What do you like about our products and services?

Personal service. Convenience. Ease of use. My banker Alice Womack. Everything! We could not be more pleased.

10/10November 20, 2020

What do you like about our products and services?

Outstanding service by Michael Mims and the team!

10/10November 20, 2020

What do you like about our products and services?

Very individualized and personal service. I feel like I am a known, valued customer. The investment side is wonderful. I like the weekly emails from John. I have a high level of confidence in the investment team at Oakworth.

9/10November 16, 2020

What do you like about our products and services?

The customer service is excellent and accommodating even when we are all busy.