Service that Moves at the Speed of Your Business
Many of our doctors already had successful, personal relationships with Oakworth Capital Bank when Andrews decided to partner with Oakworth for our commercial banking and treasury management needs. From the start, Oakworth made the transition seamless. They supported system access, administrative permissions and role setup, while guiding us through a payroll system change. What initially felt like above and beyond service has proven to be their standard. It’s exceptional.
Their responsiveness is unmatched. You always reach a person – someone who either knows the answer or knows how to find it. That kind of problem-solving is rare and refreshing.
Oakworth’s treasury management services have played a key role in improving efficiency across our organization. Positive Pay has already flagged several fraudulent attempts, and Oakworth further enhanced the tool to scan for vendor mismatches, helping identify discrepancies early. This level of protection is critical to our organization.
As part of our ongoing efforts to improve efficiency, we transitioned to ACH for payables. Oakworth’s Treasury Team has worked closely with our internal IT team to support this effort, offering hands on guidance and real time support. They’re quick to jump on a live chat to troubleshoot in real time, and it makes all the difference.
Oakworth’s online platform is intuitive and user friendly, making it easy for our team to manage transactions and approvals efficiently. Features such as dual authentication add an important layer of security for our business.
In addition to treasury services, we have also benefited from Oakworth’s lending solutions, including working capital support and equipment financing, allowing us to consolidate our financial services with a single, trusted partner.
Oakworth’s hands-on, relational approach gives us complete confidence that we are working with the right financial partner. Their responsiveness, strategic insight and level of service continue to set them apart, and we value the role they play in supporting our organization.
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The views and opinions expressed in this communication may be based in part from the experience of working with our team members at Oakworth Capital Bank, a separate affiliated entity of Oakworth Asset Management, LLC. Results achieved at Oakworth Capital Bank do not reflect the results achieved for clients at Oakworth Asset Management, LLC and therefore it should not be assumed that these testimonials are for Oakworth Asset Management, LLC.