Ms. Garrett’s Oakworth journey began in 2016 in Deposit Operations and has progressed through positions including Operations Project Manager and now Digital Experience Leader. Along the way, she has developed extensive expertise in system access administration, policy oversight, banking operations, strategic vendor management and product implementation initiatives. This broad experience provides her with a comprehensive understanding of the financial industry and the collaborative approach required to deliver exceptional results for Oakworth’s clients.
As Digital Experience Leader, Ms. Garrett is responsible for the ongoing optimization of Oakworth’s digital banking channels, including online banking, the mobile app and the loan origination platform. She is passionate about enhancing the client experience through streamlined processes and operational excellence, with a focus on delivering intuitive and effective solutions that meet clients’ evolving needs.
She holds the NACHA Accredited ACH Professional (AAP) designation and is a graduate of the 2022 Momentum Upward program. She is actively involved in her community through Oakworth’s Community Service Committee and previously served as president of the Children’s Aid Society of Alabama Junior Board.
Outside of work, Ms. Garrett enjoys traveling, hiking, reading, attending concerts and exploring new restaurants.
Education
- University of Montevallo, Master of Business Administration
- Auburn University, Bachelor of Science in Interdisciplinary University Studies